Shipping policy

 

At ATTIRE MART, we aim to process and deliver your orders safely and efficiently across serviceable locations in India.

1. Order Processing

  • Orders are generally processed within 1–2 business days after order confirmation or successful payment.

  • Orders placed on Sundays or public holidays may be processed on the next business day.

  • Processing may take longer during promotional events, festive seasons, or periods of high demand.

2. Shipping Charges

Applicable shipping charges, if any, will be displayed at checkout before the order is placed.

Any free-shipping offers will be subject to the conditions displayed on the website or at checkout.

3. Estimated Delivery

Estimated delivery timelines depend on the delivery PIN code, courier availability, and order processing.

Your expected delivery estimate, where available, will be communicated during checkout or through your order updates.

Delivery may be delayed due to public holidays, weather conditions, transportation disruptions, or other circumstances beyond our reasonable control.

4. Tracking Information

Once your order is dispatched, tracking details may be shared through SMS, email, WhatsApp, or another available communication channel.

You can use the tracking information to monitor your shipment.

5. Shipping Address

Please ensure that your shipping details are accurate, including:

  • Full name.

  • Complete delivery address.

  • PIN code.

  • Active mobile number.

ATTIRE MART will not be responsible for delays caused by incorrect or incomplete information provided by the customer.

6. Failed Delivery

If delivery fails because the recipient is unavailable, the address is incorrect, or the parcel is refused, the courier may make another delivery attempt or return the parcel to us.

Re-dispatch may require additional verification and applicable shipping charges, which will be communicated to the customer.

7. Serviceable Locations

We deliver to serviceable PIN codes across India. If a location is found to be unserviceable after an order is placed, we will contact the customer and arrange an appropriate resolution, including a refund for an undeliverable prepaid order where applicable.

8. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.

Share your order number, clear product photographs, and a description of the issue. The claim will be reviewed under our Refund, Return & Exchange Policy.